SERVICE & POST SALE

After Sales Service: one of our strong points

When a Customer is ready to purchase a machine, paying utmost attention to the after sales service offered will be necessary. For this reason, 1960Servesi made its after sales service one of its strong points.  We guarantee an immediate assessment of the most convenient and appropriate solution for every type of problem, ensuring efficiency and timely responses.

HOW WE WORK -24 hours a day assistance services, throughout the national and international area, for both new and used roll bending of Sertom and others brands as well. This service is also able to satisfy any request for spare parts, such as oil filters, max pressure valves, safety valves, check valves, flow control valves, solenoid valves, gear pumps, pressure switch, seals, gaskets for hydraulic cylinders, PLC batteries, linear transducers,  for EMO plate roll, RIMI plate roll and all types of plate bending of any brand. -the customer service offered is carried out by highly qualified and specialized operators, able to perform quick and efficient interventions at your location. -scheduled maintenance service, in compliance with applicable law, which allows a reliable and constant control on machinery by identifying, in advance, the conditions of wear and anticipating the risk of inconvenient downtime, ensuring value and safety.

In addition to our after sales service: the maintenance programs 1960 Seravesi offers 3 different kind of preventive programs, suitable for every kind of plate bending machines, dishing press, shipyard press, flanging machines, vertical tank system and special machines:

Gold Package 

Includes a Silver and Bronze Program together with an accurate check of the machine, general cleaning of the main sliding parts and machine with a bi-annual intervention. Priority telephone access ensures that you are top of the list when it comes to service calls, offering quicker and more responsive support.  

Silver Package

Includes the Bronze program and a complete check of the machine with replacement of the brakes pad, hydraulic, mechanic and electric check, pressure settings of valves and pumps check, centralized lubrication system check and general machine evaluation.  

Bronze Package

Includes our basic annual telephone support program together with one visit per year for check the machine and provide  machine  reports  and status, complete walk-around inspection, all filters changed depending on running hours and oil analysis, check all manual/automatic operational functions and positions check machine guarding, safety circuit, and any safety deficiencies.

For more information about our maintenance programs or for our patner’s sales service please contact us at service@1960seravesi.com

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